Loyalty & Patient Adherence Services

Explore the PharmaCommunications
Loyalty & Patient Adherence Services

Financial Services

  • Compassionate Care Program Management & Payment Services
  • Co-Pay Program Management & Payment Services
  • Fee-for-Service Invoice Processing & Payment Services
  • Consumer Rebate Reconciliation & Payment Services

PharmaCommunications provides a full range of financial and payment services to marketers looking to incorporate compassionate care, co-pay or reimbursement/rebate programs into their loyalty and patient retention initiatives.

Our financial services team provides full prescription verification, invoice reconciliation, and payment services for both Rx and OTC initiatives, with payment options ranging from traditional cheque and EFT alternatives to the latest in e-transfer and smart phone payments.

Contact Center Services

  • Inbound & Outbound Call Handling
  • Registered Nurse Patient Support Lines
  • Technical Support Lines
  • Click-to-Chat Services

Our multilingual Medication Information Center™ call center provides life science marketers with a comprehensive array of services to meet a wide range of loyalty and patient adherence needs. Tier-1 and escalated customer service, technical support, registered nurse hotlines, and click-to-chat, all combine to make the customer experience for your patients and consumers as seamless and as enjoyable as possible.

Fulfillment Services

  • Consumer Sampling Services
  • Promotional Mail Distribution
  • Trust-Comply™ Email Transmission Services
  • Promotional Health Loyalty E-Coupon Server

PharmaCommunications offers a wide array of fulfillment options for your loyalty and patient adherence programs. Our Good Manufacturing Practice (GMP) fulfillment facility can provide complex pick-pack options, poly-bagging, and shrink-wrapping; and the high-speed electronic equipment in our mail center can process everything from promotional mail to magazines with both high speed and unfailing accuracy.

On the electronic front, our Trust Comply email server is white-listed by all of the major email providers, ensuring both high deliverability and high readership. Our exclusive life science e-coupon server also adds an additional option for marketers wishing to provide financial incentives for Over-the-Counter (OTC) product applications.

PharmaCommunications provides a full range of financial and payment services to marketers looking to incorporate compassionate care, co-pay or reimbursement/rebate programs into their loyalty and patient retention initiatives.

Our financial services team provides full prescription verification, invoice reconciliation, and payment services for both Rx and OTC initiatives, with payment options ranging from traditional cheque and EFT alternatives to the latest in e-transfer and smart phone payments.

Our multilingual Medication Information Center™ call center provides life science marketers with a comprehensive array of services to meet a wide range of loyalty and patient adherence needs. Tier-1 and escalated customer service, technical support, registered nurse hotlines, and click-to-chat, all combine to make the customer experience for your patients and consumers as seamless and as enjoyable as possible.

PharmaCommunications offers a wide array of fulfillment options for your loyalty and patient adherence programs. Our Good Manufacturing Practice (GMP) fulfillment facility can provide complex pick-pack options, poly-bagging, and shrink-wrapping; and the high-speed electronic equipment in our mail center can process everything from promotional mail to magazines with both high speed and unfailing accuracy.

On the electronic front, our Trust Comply email server is white-listed by all of the major email providers, ensuring both high deliverability and high readership. Our exclusive life science e-coupon server also adds an additional option for marketers wishing to provide financial incentives for Over-the-Counter (OTC) product applications.