PharmaSalesSupport

The Life Science Industry’s Most Comprehensive SaaS Application for Sample and Promotional Material Deployment

Manage sample and promotional material deployment instantly from head office, remotely by the field sales force, or by direct HCP request, across all 3PLs and fulfillment providers

  • Users access the web application through their own personalized portal, by PC, tablet, or mobile device (or using our field sales force mobile app)
  • Samples and promotional literature orders can be assigned to and shipped from multiple 3PLs, and to multiple addresses and user types (i.e.: rep home or locker, directly to HCP offices, etc.)
  • Real-time email order, confirmation and shipment notifications, including comprehensive tracking tools
  • Administrative-level users can control sample and literature allocations
  • Multiple options to manage drop-ship, repeat, consolidated, and rush orders

Sample and promotional material management in the life sciences industry can represent a significant challenge for organizations who are juggling the efficient use of resources and staff time. Promotional material approval & deployment; sample tracking & control; territory alignments & quotas; ordering & distribution; and warehousing & inventory, all require significant investments in personnel and resources.

With PSS, the objective is to simplify your promotional material and sample processes in an easy and reliable way. Save time with superior approval and deployment modules, integrated with full ordering and distribution tracking for samples and both electronic and physical promotional material. Ensure comprehensive support and analytical insight through state-of-the-art real-time reporting.

See how the life science industry’s most comprehensive sample and promotional material management system can take your company to the next level.

Simplifies the promotional approval & deployment process

  • Internal promotional materials approval module
  • Regulatory (i.e.: OPDP; PAAB; etc.) promotional material approval module
  • Built-in marketing materials vault
  • Email engine interface for approved email distribution to pre-authorized contacts (HCPs)
  • Video player interface for approved promotional videos

Ensures real-time sample and promotional material distribution, tracking & control

  • Order set-up and approval process for head office, field representative, or direct HCP ordering options
  • Sample and promotional material order deployment to multiple 3PLs
  • Automated order and shipping email confirmations
  • Drug expiry management with pending expiry email alerts
  • Literature expiry management with pending expiry email alerts and auto-renew options

Simplifies the sales administration process

  • Create custom territory alignments
  • Control national, state/provincial, regional and territory quotas
  • Manage quota override rules and approval processes
  • Perform accurate territory inventory tracking and reconciliation

Manages inventory across multiple third party logistics & fulfillment providers

  • Integration of all 3PLs  through order interfaces or EDI
  • Tracking and reconciliation of remote inventory at all locations
  • Automated low inventory and out-of-stock email alerts
  • Multiple options for integration with internal and third party systems (i.e.: SAP®, Salesforce, etc.)

PharmaSalesSupport provides smarter tools, smarter support and greater results, because it was designed from the ground up by life science sales and marketing teams, to ensure the highest level of data security, utility, user support, and analytics.

Thank you for your interest in PharmaSalesSupport. To book a demo, please let us know of your availability and a member of our sales team will contact you shortly.


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With PharmaSalesSupport there is no need to settle for 3PL-specific “warehouse ordering systems”. Our purpose-built life science platform was designed to meet all of your needs, from regulatory to analytics, without compromise.

Life Sciences grade SaaS application

  • Fully SDLC validated software application
  • NIST cybersecurity framework structure
  • Private sub-domain with dedicated data environment
  • Full encryption at rest and in-transit
  • 21 CFR (Part 11) compliant data capture
  • Sarbanes-Oxley level reporting
  • Enhanced business continuity/disaster recovery

Full support & help-desk services

  • Initial user set-up and training
  • Online user guides, tutorials and FAQs
  • Online help function
  • Multilingual help-desk support by telephone, internet query, email, or web chat

Comprehensive data analytics system (OASIS)

  • 24-hour per day real-time oversight, corporate governance, and marketing analytics
  • Comprehensive analysis of all sample and promotional material ordering data
  • Live inventory tracking across all 3PLs
  • Available as live web reports, smart phone applications, or on-demand emails
  • Interactive charts and tables that easily integrate into Excel, Word, and PowerPoint for corporate reports and presentations