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New Appointment - Kristen

November 15, 2018

PharmaCommunications is pleased to announce the appointment of Kristen Kowalewski as Director of Sales. In her new role, Kristen will be responsible for both new business development and ongoing client management within the Canadian life science industry.

Kristen joined PharmaCommunications with a significant background in pharmaceutical sales and, since joining, has progressed within our sales team, successfully managing a broad array of new and existing clients in the Montréal area. She holds a B.Sc. in Environment (Ecological Determinants of Health) from McGill University.

New Appointment - Véronique

November 15, 2018

PharmaCommunications is pleased to announce the appointment of Véronique Bates as Director of Operations. In her new role, Véronique will be responsible for the entire technology and service delivery process at PharmaCommunications, from the onboarding of new SaaS customers to the delivery of back office services related to those software products.

Véronique joined PharmaCommunications with an extensive background in customer service, training and administration, and since joining our team, has held a number of roles of increasing responsibility in client services and sales. She holds a bilingual B.A. in History from Glendon College at York University.

Health Loyalty Curie Release

August 14, 2018

We are pleased to announce the “Curie Release” of our HEALTH LOYALTY Patient Relationship Management software.

This third release of HEALTH LOYALTY, is named after Marie Curie, the first woman to win a Nobel Prize and the first person to win Nobel Prizes in two different sciences. It incorporates improvements to existing functions with significant new features to enhance your management of patient support programs. These include:

•     New updated design with wider interface, and crisp, clean look
•     New “List Views” and export functions for patient data
•     New “Form Builder” features for ease of configuration
•     New “Call Agent Scripting” features for call center applications
•     New “Automated Surveys” feature for patient feedback
•     New OASIS
® Analytics auto-delivery feature for reports

SDLC Validated, and built using the NIST cybersecurity framework, HEALTH LOYALTY provides full compliance with all national and international privacy codes, including US HIPAA; HITECH; and GLBA, as well as the EU’s GDPR, and Canada’s PIPEDA.

Please don’t hesitate to contact us directly if you would like more information on how HEALTH LOYALTY Patient Relationship Management software can improve both the functionality and compliance of your patient support programs.

New Appointment-David

June 25, 2018

David Chen has joined the organization as a Programmer Analyst on June 25th, 2018.  His role will be helping support all our major platforms, along with configuring new client programs.  David joins us with over 7 years of experience developing surveys and data collection systems.  He holds a Bachelor of Computer Science from the University of Toronto.

New Appointment-Snow

June 13, 2017

PharmaCommunications is pleased to announce the appointment of Ruixue (Snow) Zhao to the position of Manager, Accounting as of Tuesday June 13, 2017. Snow joins PharmaCommunications with extensive experience as an Accountant/Controller. She holds a Bachelor of Computer Engineering degree from ZhengZhou University, China, a B.Comm. in Accountancy from Concordia University, Montreal, as well as CPA and CGA Designations. Snow will report to our COO, Nicole Archambault.

Check back regularly for the latest news from PharmaCommunications.