Our Team

Ronald G. Maheu
President & CEO
Nicole F. Archambault
Vice-President & COO
Jeremy Baldwin
Director, Information Technology
Véronique Bates
Director, Operations
Kristen Kowalewski
Director, Sales
Stuart Buckley
Manager, Systems Development
Richard Espiritu
Manager, Warehouse
Barbara Ochangco-Roxas
Manager, Client Support
Snow Zhao
Manager, Accounting

Management Team Bios

Ronald G. Maheu
President & CEO

As President and Chief Executive Officer, Ron is responsible for leading the strategic direction of PharmaCommunications. He has led the company’s development since its founding, and has been the principal architect of the company’s focus on the development of innovative software and service solutions for life science marketers.

Ron’s extensive career within the Canadian pharmaceutical industry includes experience on both the manufacturer and supplier sides of the industry. Prior to founding PharmaCommunications, he held management positions in both sales and marketing with a major multi-national pharmaceutical manufacturer.

He attended Loyola of Montreal and the Sir George Williams Campus of Concordia University, and holds B.Sc., B.Comm., and M.B.A. degrees.

Nicole F. Archambault
Vice-President & COO

As Vice-President and Chief Operating Officer, Nicole is responsible for the day-to-day management of the company.

Her career within the Canadian pharmaceutical industry includes a significant background in national and multi-national issues in finance, administration, and privacy. Prior to joining PharmaCommunications, Nicole held the positions of Vice-President, Finance & Administration and Vice-President, Corporate Development with one of the world’s largest health information companies.

She attended the Université du Québec à Montréal and holds an M.B.A. degree in International
Business from the Richard Ivey School of Business, University of Western Ontario.

Jeremy Baldwin
Director, Information Technology

As Director, Information Technology, Jeremy is responsible for the development and ongoing maintenance of our Software-as-a-Service (SaaS) solutions.

Jeremy came to PharmaCommunications with a background as a business analyst and database administrator, and since joining our team, has held a number of roles of increasing responsibility in database administration, business analysis, and development, culminating with his appointment as Director, Information Technology in 2014.

He has a B.C.S. and a B.Comm. in Business Administration and Management Science from the University of Windsor.

Véronique Bates
Director, Operations

In her role as Director of Operations, Véronique is responsible for the entire technology and service delivery process at PharmaCommunications. Her primary responsibility is the onboarding of new SaaS customers from initial implementation to ongoing support, as well as the delivery of back office services related to those software products.

Véronique joined PharmaCommunications with an extensive background in customer service, training and administration, and since joining our team, has held a number of roles of increasing responsibility in client services and sales, culminating with her appointment as Director of Operations in 2018.

She holds a bilingual B.A. in History from Glendon College at York University.

Kristen Kowalewski
Director, Sales

In her role as Director of Sales, Kristen is responsible for both new business development and ongoing client management within the Canadian life science industry.

Kristen joined PharmaCommunications with a significant background in pharmaceutical sales, promoting a number of different products for pharmaceutical manufacturers to physicians, clinics and hospitals in the greater Montréal area. Since joining our team, she has progressed within our sales team, successfully managing a broad array of new and existing clients in the Montréal area. In 2018 she was promoted to Director of Sales, with responsibility for the complete sales cycle across Canada.

She holds a B.Sc. in Environment (Ecological Determinants of Health) from McGill University.

Stuart Buckley
Manager, Systems Development

As Manager, Systems Development, Stuart leads the team responsible for the ongoing development of all of our major IT development initiatives, including updated versions of both our internal and client directed programs.

Stuart joined our firm with a significant background in information technology with a strong emphasis in software development and methodologies, most notably with a major multinational insurance company.

He holds a BTEC National diploma in Computer Studies from Norwich City College in the United Kingdom, and is a Six Sigma Certified Yellow Belt Practitioner.

Richard Espiritu
Manager, Warehouse

As Manager, Warehouse, Richard oversees the day-to-day operation of our GMP warehouse, as well as manages the warehousing and distribution services at PharmaCommunications.

Richard joined PharmaCommunications with a significant background in logistics and distribution, and since joining our team, has held a number of roles of within our logistics and distribution group, culminating with his appointment as Manager, Warehouse in 2017.

He holds a B.Sc. in Business Management from De La Salle University.

Barbara Ochangco-Roxas
Manager, Client Support

In her role as Manager, Client Support, Barbara oversees the team responsible for supporting our external technology users.

Barbara joined PharmaCommunications with a significant background in the healthcare field, and since joining our team, has held a number of roles of increasing responsibility in production planning and operations, culminating with her appointment as Manager, Client Support in 2017.

She holds a diploma as a Phlebotomy Technician and Medical Laboratory Technician from the Robetech Institute and is certified under the Ontario Society of Medical Technologists.

Snow Zhao
Manager, Accounting

As Manager, Accounting, Snow is responsible for the accounting functions of PharmaCommunications. She also oversees all of our client’s Health Loyalty payment projects, which includes Fee-for-Service, Co-Pay and Reimbursement.

Snow joined the organization with extensive experience as an Accountant/Controller having worked previously at a manufacturing company and a marketing agency.

She holds a Bachelor of Computer Engineering from Zhengzhou University and a B.Comm. in Accountancy from Concordia University. She is also a designated CPA and CGA.